General Information

Appointments are typically arranged by phone after we receive a referral from your general practitioner or medical specialist (via email, fax, post, or in person). Registration forms are sent to new patients and are to be returned (by email, fax, post or in person) prior to the initial appointment. In some cases, your referral may indicate that it is more appropriate to arrange an investigation in hospital and meet you there. If so, this option will be discussed with you.

Due to the nature of surgical practice, delays can occasionally occur. We recommend calling the practice shortly before your appointment to check for any updates.

A current referral is required to receive the maximum Medicare rebate. Please note that general practitioners cannot provide backdated referrals.

Urgent appointments

We understand that some conditions require prompt attention. Where appropriate, urgent appointments can often be arranged within the same week. All referrals are reviewed upon receipt, and patients are scheduled according to clinical urgency based on the information provided by their GP.

Private hospital admissions are all at Calvary North Adelaide Hospital.

Anaesthetists from Wakefield Anaesthetic Group, Pulse Anaesthetics and Specialist Anaesthetic Services are used routinely.

Privacy

Your privacy is protected and personal details, diagnoses and results will only be shared with other health professionals necessary for your comprehensive care.

Financial

Outpatient consultation fees are not paid at all by private health funds and are to be paid in full on the day of consultation, with some Medicare rebate claimable afterwards.
 
Quotes for surgery are provided pre-operatively and accounts for privately insured patients will be sent directly to their private health fund post-operatively and if there is a gap that is not covered by their fund this will need to be paid prior to your procedure.
 
Uninsured self funding patients will be required to pay their account in full prior to surgery.